As the global crisis of COVID-19 continues to affect us all, here at Barcham Trees we continue to monitor and respond to all government advise as it is issued.
Our main priority first and foremost is to all our colleagues and customers during this difficult time and as such we have introduced measures which help to support our team and deliver for our customers to the highest standards we can.
As such we will not be allowing any customer visits to the nursery until further notice, we will still however be able to offer photos of any of our stock and we are also still operating our two websites as normal where you can view photos of all types of stock and also have access to our buy the tree you see service.
Our sales team are now all operating remotely, and it is very much business as usual for them so please feel free to contact us as usual using telephone, email or web chat.
In light of the evolving guidance from government, we have now made the decision to reduce deliveries made to our customers. From now on you will need to contact our despatch team to see if your order can be delivered; deliveries will be subject to criteria being met in order to meet the government guidelines to protect both our delivery partners and our customers. We plan to review this protocol in due course and are optimistic we can resume with more comprehensive delivery service after Easter 2020.
During these difficult times we remain focused on delivering the very best service we can to our customers whilst supporting our team.
Thank you for your co-operation.